Last updated: June 25, 2026
Please read these Terms carefully. They contain important provisions including a binding arbitration agreement, a class action waiver, and limitations on our liability. By accessing or using our Services, you agree to be bound by these Terms.
These Terms of Service ("Terms") form a legally binding agreement between you ("you", "your", "User", "Customer") and KOLEKTIQ PTE. LTD. (UEN 202625566D), a company incorporated in Singapore and the provider of the Kolektiq platform ("Kolektiq", "we", "us", "our"). They govern your access to and use of the Kolektiq platform, websites, mobile and desktop applications, APIs, and all related services (collectively, the "Services").
By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity, and "you" refers both to you individually and to that entity.
You must be at least 18 years of age, or the age of legal majority in your jurisdiction (whichever is greater), to use the Services. By using the Services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.
The Services are designed, offered, and intended solely for business, commercial, professional, and organizational use. They are not intended for personal, household, family, or consumer use. By using the Services, you represent and warrant that you are accessing and using them for business or professional purposes in the course of a trade, business, craft, or profession, and not as a consumer. To the maximum extent permitted by law, consumer-protection rights and remedies that apply only to transactions entered into for personal, domestic, or household purposes do not apply to your use of the Services.
You may not use the Services if you are barred from doing so under applicable law, including export control, sanctions, or trade restriction laws of Singapore, the United States, the United Kingdom, the European Union, the United Nations, or any other relevant jurisdiction. See the Acceptable Use and Export Controls and Sanctions sections below for further restrictions.
To access most features of the Services, you must register for an Account and provide accurate, current, and complete information. You agree to:
We may require, and you agree to provide, verification of your identity, business, billing details, or eligibility at any time, and we may suspend or terminate Accounts that fail or refuse verification or that we reasonably believe were created or are operated using false or fraudulent information. We are not liable for any loss or damage arising from your failure to safeguard your credentials. You are responsible for the actions of all Authorized Users on your Workspace.
Creating a Workspace and communicating between human team members — including channels, direct messages, threads, voice calls, file sharing, documents, and lists — is provided free of charge and does not consume AI credits. Features that use artificial intelligence (the AI Services) are powered by AI credits and require a paid Subscription or a purchase of AI credits, except for any limited free or promotional allowance we may offer from time to time.
Paid Subscriptions are offered in tiers (currently Starter, Pro, and Max), each of which includes a monthly allowance of AI credits, a defined set of features, and a file storage limit. "AI credits" are the unit of consumption for the AI Services: they are drawn down based on the actual token and compute cost of each action, such as an assistant reply, an automated task run, an image, audio, or video generation, or a web or browser tool call. Different AI models and media types consume credits at different rates, and premium models, video generation, and certain tools may be available only on higher tiers. The current plans, credit allowances, feature inclusions, storage limits, add-ons, and prices are described on our pricing page and may be updated from time to time. By subscribing or purchasing credits, you authorize us, or our payment processors, to charge the applicable fees and any taxes to your designated payment method.
Included AI credits are allocated for each billing cycle and reset at the start of the next cycle. Unused included credits do not roll over to the next cycle and have no cash value. If you exhaust your AI credits, AI responses pause while free messaging between team members continues to work normally; you may purchase a one-off AI credit pack or move to a higher tier at any time. One-off AI credit packs are added to your current billing month and likewise expire at the end of that month if unused. You can monitor your real-time AI credit usage in your Workspace at any time.
AI credits, whether included with a Subscription or purchased separately, are a limited license to access the AI Services and are not money, currency, stored value, or property. AI credits: (a) are non-refundable and have no cash or monetary value; (b) cannot be redeemed for, exchanged for, or converted into cash, any currency, goods, services, or any other form of credit, points, or value; (c) cannot be sold, transferred, assigned, gifted, pooled, or moved between Accounts, Workspaces, or users; and (d) expire as described above or on termination of your Account. We may adjust the credit cost of any action, and the credit allowances of any plan, on a prospective basis.
Subscriptions are billed in advance on a recurring basis — monthly or annually, as you select at checkout (annual billing is offered at a discount compared with monthly billing). The recurring nature, billing frequency, and renewal amount are disclosed to you before you complete your purchase. Unless cancelled, your Subscription will automatically renew at the end of each billing cycle at the then-current rate, and we will charge your designated payment method accordingly. You may cancel auto-renewal at any time through your Account settings; cancellation takes effect at the end of the current billing period, and you retain access to paid features until then.
You may upgrade or downgrade your plan at any time. Upgrades take effect immediately, with fees prorated for the remainder of the current billing cycle. Downgrades take effect at the start of your next billing cycle. Optional add-ons (such as additional file storage, or a priority support and service-level package) are billed on the same cycle as your Subscription and are subject to the same auto-renewal and cancellation terms.
The AI Services, including image, video, and audio generation, tool execution, and storage, are metered and charged against your included AI credits, any AI credit packs you purchase, or your storage allowance. You are responsible for all usage incurred under your Account, whether by you, your Authorized Users, or any AI assistants, agents, or automated tasks you have configured, including usage arising from autonomous or scheduled activity.
Prices are displayed and charged in a supported local currency — currently US Dollars (USD) and Singapore Dollars (SGD) — determined by your location, with the option to switch where available. Where your local currency is not supported, prices are displayed and charged in US Dollars.
Unless we state otherwise, fees are exclusive of applicable taxes, levies, and duties. You are responsible for all sales, use, value-added, goods and services, and similar indirect taxes, as well as any withholding taxes, except for taxes imposed on Kolektiq's net income. If and to the extent Kolektiq is required to charge Singapore Goods and Services Tax (GST), GST will be applied at the prevailing rate (currently 9%); where we are registered for GST, prices shown to consumers will be inclusive of GST in accordance with Singapore law, and your invoice or receipt will show the GST component separately.
If we are unable to charge your payment method or your account becomes overdue, we may suspend or terminate your access to paid features without further notice. We may charge interest on overdue amounts at the lower of 1.5% per month or the maximum rate permitted by law, plus reasonable costs of collection.
All fees and all payments for AI credits are non-refundable and are charged in full, with no refunds, credits, or pro-rata adjustments under any circumstances, including: partial or unused subscription periods; unused features; unused, reset, or expired AI credits; downgrades, cancellation, suspension, or termination of your Account (including termination for cause); AI usage or credits already consumed; periods of non-use; dissatisfaction with AI Output; or service interruptions, except where a refund is required by mandatory, non-excludable applicable law.
The Services consist of digital content and digital services that are made available and begin to be supplied immediately. By purchasing a Subscription or AI credits and by accessing or using the AI Services, you expressly request and consent to immediate supply and performance, you acknowledge that supply begins immediately, and you agree that you lose and irrevocably waive any right of withdrawal, cancellation, "cooling-off", or refund that might otherwise apply once supply or performance has begun. This waiver applies to the fullest extent permitted by law, and you acknowledge that this no-refund policy was clearly disclosed to you before purchase and forms a basis of the pricing offered to you.
We may change our pricing at any time. For recurring Subscriptions, price changes will take effect at the start of the next billing cycle following at least 30 days' notice. Continued use of the Services after the price change takes effect constitutes acceptance of the new pricing. If you do not agree to a price change, you may cancel your Subscription before it takes effect.
We may offer free trials, promotional credits, or beta access to certain features. Where a free trial converts into a paid Subscription, we will clearly disclose before you sign up that the trial converts automatically, the date it converts, and the amount and frequency you will be charged. The trial converts to a paid Subscription at the end of the trial period unless you cancel before it expires, and you may cancel at any time during the trial through your Account settings. Beta or experimental features are provided "as is", may be incomplete, may change without notice, and may be discontinued at any time. We disclaim all warranties and liability for beta or trial features to the maximum extent permitted by law.
Subject to your compliance with these Terms and timely payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business and professional purposes during the term of your Subscription.
This license does not include any right to: (a) resell, sublicense, or commercially exploit the Services; (b) modify, copy, or create derivative works of the Services; (c) reverse engineer, decompile, or disassemble any portion of the Services, except to the extent expressly permitted by applicable law; (d) remove or alter any proprietary notices; or (e) use the Services to develop a competing product.
This Acceptable Use Policy applies to you, your Authorized Users, and any AI assistant, agent, or task you configure. You are responsible for ensuring all use of the Services under your Account complies with it. The categories below are illustrative, not exhaustive.
You agree not to use the Services to:
You must not use the Services, the AI Services, or any AI Output to create, generate, upload, store, request, facilitate, or distribute any of the following. These prohibitions reflect, and are at least as strict as, the usage policies of the AI providers we rely on:
The AI Services are delivered using models and infrastructure from third-party providers (including OpenAI, Anthropic, Google, xAI, and others). Your use of the AI Services must comply with the applicable usage policies of these providers, as they may be updated from time to time. Those policies are incorporated by reference, and where a provider's policy is more restrictive than this Acceptable Use Policy, the more restrictive policy applies to use of that provider's models. We may enforce these policies, block or filter requests, and pass relevant information to a provider where required to investigate or report abuse.
We may, but are not obligated to, use automated and manual systems to monitor, scan, filter, moderate, and review use of the Services and Customer Content to detect and prevent violations, abuse, illegal content, and security or fraud risks. We reserve the right to investigate suspected violations and to remove or restrict Customer Content and to suspend, restrict, or terminate Accounts, Workspaces, or features that violate this Acceptable Use Policy, with or without notice. You may report suspected abuse or violations to [email protected].
You retain all right, title, and interest in and to your Customer Content. We do not claim ownership of Customer Content.
You grant Kolektiq a worldwide, non-exclusive, royalty-free, fully paid-up license to host, store, copy, transmit, display, process, and otherwise use Customer Content solely as necessary to: (a) provide, maintain, secure, and improve the Services; (b) prevent, detect, and respond to fraud, abuse, security, or technical issues; (c) comply with legal obligations; and (d) enforce these Terms.
You are solely responsible for your Customer Content, including its legality, accuracy, appropriateness, and the rights to submit it. You represent and warrant that you have all rights, licenses, consents, and permissions necessary to submit Customer Content and to grant the license above.
While we maintain industry-standard backup procedures, you are solely responsible for maintaining your own backups of Customer Content. We are not liable for any loss, corruption, deletion, or unavailability of Customer Content.
We may remove, restrict access to, or refuse to display any Customer Content that we reasonably believe violates these Terms, infringes third-party rights, or creates risk or liability for Kolektiq or other users.
AI Services use probabilistic models. AI Output may be inaccurate, incomplete, biased, offensive, or otherwise inappropriate. AI Output may be similar or identical to output generated for other users in response to similar inputs. AI Output is not professional advice and must not be relied upon as such. You must independently evaluate and verify AI Output before using it, and you bear full responsibility for any decisions or actions taken based on it.
As between you and Kolektiq, and subject to your compliance with these Terms and applicable third-party model provider terms, you own the AI Output generated for you. You acknowledge that, due to the nature of generative models, ownership rights in AI Output may be limited under applicable law and may not be eligible for copyright or other intellectual property protection in some jurisdictions.
We do not use your Customer Content, prompts, or AI Output to train our own models. AI providers we route requests to are contractually required to provide equivalent protections, but you acknowledge that we do not control their internal practices and that some providers may briefly retain inputs and outputs for abuse monitoring purposes as described in our Privacy Policy.
The Services allow you to configure AI assistants, agents, and scheduled tasks that may execute tools (including web browsing, sending messages and emails, generating media, accessing third-party integrations, and acting on connected accounts) on your behalf and without further confirmation. You acknowledge that:
The Services route requests to third-party AI model providers (including OpenAI, Anthropic, Google, xAI, and others). Your use of those models is also subject to the applicable provider's usage policies. We are not responsible for the availability, accuracy, behavior, or policy decisions of third-party model providers.
The Services may interoperate with Third-Party Services through integrations, APIs, OAuth connections, browser tools, payment processors, and similar mechanisms. Your use of any Third-Party Service is governed by its own terms and privacy policy. We are not responsible for, and do not endorse, any Third-Party Service. You authorize us to access, use, and exchange data with Third-Party Services as needed to provide the features you have configured.
Third-Party Services may change, become unavailable, or modify their pricing or terms. We may suspend or remove any integration at any time without liability.
All right, title, and interest in and to the Services, including all software, technology, designs, models, prompts, system content, documentation, trademarks, logos, trade dress, and other materials, are and will remain the exclusive property of Kolektiq and its licensors. Except for the limited license expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise.
Feedback, suggestions, ideas, or recommendations you provide regarding the Services may be used by us for any purpose without compensation or attribution to you, and you hereby assign to us all rights in such feedback.
"Confidential Information" means non-public information that one party discloses to the other and that is identified as confidential or that a reasonable person would understand to be confidential under the circumstances. The receiving party will: (a) use Confidential Information only as necessary to perform under these Terms; (b) protect it using at least the same degree of care it uses for its own confidential information (and no less than reasonable care); and (c) not disclose it to third parties except to employees, contractors, or service providers bound by similar obligations.
Confidential Information does not include information that is publicly known through no fault of the receiving party, was already known without confidentiality obligations, is independently developed, or is rightfully received from a third party without restriction.
Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. We handle personal data in accordance with the Personal Data Protection Act 2012 of Singapore (PDPA) and other applicable data protection laws. Where you submit personal data of third parties (such as your end users, employees, or contacts) to the Services, you are responsible for that personal data as the controlling organisation, and Kolektiq processes it on your behalf as a data intermediary under the PDPA (and as a data processor under other applicable laws such as the GDPR), subject to a Data Processing Addendum where required. You are responsible for obtaining all consents and providing all notifications required under the PDPA and other applicable law before submitting such personal data to the Services.
We may suspend or restrict your access to the Services, in whole or in part, immediately and without prior notice if we reasonably believe that: (a) you have violated these Terms, the Acceptable Use Policy, or applicable law; (b) your use poses a security, legal, reputational, or operational risk to Kolektiq, its users, or third parties; (c) your payment is overdue; (d) your Account was created or is operated using false, fraudulent, or impersonated identity information, or is being used to circumvent limits, suspensions, or restrictions; (e) you, an Authorized User, or a transaction is subject to sanctions or restricted under export-control law; or (f) suspension is required by law or court order. We will lift suspensions when the underlying issue has been resolved, where appropriate.
These Terms remain in effect while you use the Services. Either party may terminate these Terms at any time, for any reason, by giving notice to the other; if you have a paid Subscription, voluntary termination takes effect at the end of the current billing period unless terminated for cause.
We may suspend or terminate your Account, Workspace, or these Terms immediately and without refund, in our sole discretion, for cause, including if: (a) you materially breach these Terms or the Acceptable Use Policy; (b) you fail to pay fees when due; (c) you used a false, stolen, or fraudulent identity, impersonated another person or entity, or provided false eligibility or billing information; (d) you created or operated multiple Accounts or otherwise acted to circumvent usage limits, credit allowances, trials, suspensions, or bans; (e) you, an Authorized User, or your use is or becomes subject to sanctions, export controls, or other trade restrictions, or is located in a restricted territory; (f) your use creates legal, security, or reputational risk to Kolektiq, its providers, or others; or (g) termination is required by law, court order, or an upstream provider.
Upon termination: (a) your right to access the Services ceases immediately; (b) you remain liable for all unpaid fees; (c) all fees paid and AI credits are non-refundable as set out in the No Refunds section above, and any unused AI credits are forfeited; (d) we may delete Customer Content after a reasonable period as described in our Privacy Policy; and (e) provisions which by their nature should survive (including ownership, disclaimers, indemnification, limitation of liability, governing law, and arbitration) will survive.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, INCLUDING AI SERVICES AND AI OUTPUT, ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. KOLEKTIQ AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, ABSENCE OF MALWARE, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) AI OUTPUT WILL BE ACCURATE, RELIABLE, COMPLETE, NON-INFRINGING, OR FIT FOR ANY PURPOSE; (C) RESULTS OBTAINED THROUGH THE SERVICES WILL MEET YOUR REQUIREMENTS; OR (D) DEFECTS WILL BE CORRECTED. ANY RELIANCE ON THE SERVICES OR AI OUTPUT IS AT YOUR SOLE RISK.
Nothing in these Terms excludes or limits any warranty, condition, guarantee, or right that cannot lawfully be excluded or limited, including any non-excludable rights you may have under the Consumer Protection (Fair Trading) Act 2003, the Unfair Contract Terms Act 1977, or other applicable Singapore law. Where any such law applies and cannot be excluded, but permits us to limit our liability, our liability is limited to the maximum extent allowed by that law.
Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law. To the extent the Unfair Contract Terms Act 1977 of Singapore applies, the exclusions and limitations in this section apply only insofar as they satisfy the requirement of reasonableness under that Act. The remaining provisions of this section apply subject to this paragraph.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KOLEKTIQ, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, BUSINESS OPPORTUNITY, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY COMBINED, WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU ACTUALLY PAID TO KOLEKTIQ FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD 100). MULTIPLE CLAIMS DO NOT EXPAND THIS CAP.
THE LIMITATIONS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, THE FOREGOING LIMITATIONS APPLY TO THE GREATEST EXTENT PERMITTED.
You agree to defend, indemnify, and hold harmless Kolektiq, its affiliates, and each of their respective officers, directors, employees, agents, and licensors from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your or your Authorized Users' access to or use of the Services; (b) your Customer Content; (c) your AI assistants, agents, tasks, prompts, configurations, or tool executions; (d) your violation of these Terms or any applicable law; (e) your infringement or misappropriation of any third-party right; or (f) any dispute between you and any third party (including end users, employees, or counterparties contacted via the Services).
We will provide you with prompt notice of any claim subject to indemnification, and we may participate in the defense at our own expense. You may not settle any claim that imposes obligations or liability on Kolektiq without our prior written consent.
Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, sanctions, labor disputes, internet or telecommunications failures, cyberattacks, third-party infrastructure outages (including AI provider outages), or pandemics.
We may modify, update, or discontinue the Services, or any feature thereof, at any time, with or without notice. We may also revise these Terms from time to time. Material changes will be communicated by posting the updated Terms with a new "Last updated" date and, where appropriate, by sending notice to your registered email or displaying a prominent notice in the Services. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services and may cancel your Subscription.
These Terms and any dispute arising out of or related to them or the Services will be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to the arbitration provision below, the courts located in Singapore will have exclusive jurisdiction over any dispute not subject to arbitration, and you irrevocably consent to the personal jurisdiction and venue of such courts.
Please read this section carefully. It affects your legal rights, including your right to bring a lawsuit in court or to participate in a class action.
Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us at [email protected] with a written description of the dispute and the relief sought. We will attempt to resolve the matter within 60 days of receipt.
If the dispute is not resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be finally and exclusively resolved by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) under its rules in force at the time, by one or more arbitrators appointed in accordance with those rules. The seat of arbitration will be Singapore, and the language of the arbitration will be English. Judgment on the award may be entered in any court of competent jurisdiction.
YOU AND KOLEKTIQ AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR HAS NO AUTHORITY TO HEAR OR ARBITRATE ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
Either party may seek interim, emergency, or injunctive relief in any court of competent jurisdiction to protect intellectual property, confidential information, or to enforce payment obligations, without first proceeding to arbitration.
Notwithstanding the arbitration agreement above, if you are a consumer in Singapore, you may instead bring any eligible claim within the jurisdiction of the Small Claims Tribunals of Singapore (currently claims of up to S$20,000, or up to S$30,000 where both parties consent) in those tribunals. This option is in addition to any non-excludable right you may have to seek recourse through the Singapore courts or under applicable consumer-protection law.
Any claim must be brought within one (1) year after the cause of action arises, except as otherwise required by mandatory applicable law. Claims not brought within this period are permanently barred.
The Services are subject to the export control, economic sanctions, and trade-restriction laws of Singapore, the United States, the United Kingdom, the European Union, the United Nations, and other applicable jurisdictions. You may not access or use the Services, and you must not permit any Authorized User to do so, from, or for the benefit of any person located in or ordinarily resident in, any country or territory that is subject to comprehensive sanctions or embargoes (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine, as such lists may change from time to time).
You represent, warrant, and covenant that: (a) you, your Authorized Users, and any party for whose benefit you use the Services are not located in, organized under the laws of, or ordinarily resident in any such sanctioned or embargoed country or territory; (b) you and they are not identified on, or owned or controlled by a party identified on, any restricted, denied, or prohibited-party list maintained by any applicable government (including the U.S. OFAC Specially Designated Nationals list); and (c) you will not use the Services for any purpose prohibited by applicable export-control or sanctions law, including transfer to prohibited destinations, end users, or end uses (such as prohibited military, intelligence, or weapons applications). You will not export, re-export, or permit access to the Services or AI Output in violation of any such law. We may block, suspend, or terminate access without notice or refund to comply with these laws, and you will indemnify us for any violation arising from your use.
We may identify you as a customer of Kolektiq and use your name and logo on our website, in marketing materials, and in customer lists. You may opt out by contacting us at [email protected].
You may not assign or transfer these Terms or your Account, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of assets. Any prohibited assignment is void.
We may provide notices to you by email to the address associated with your Account, by posting in the Services, or through our website. You must provide notices to us in writing at [email protected] and to our registered address below. Notices are deemed received on the day of delivery for email and posting, and three business days after dispatch for postal mail.
If any provision of these Terms is held unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. The failure of either party to enforce any right or provision of these Terms is not a waiver of that right or provision.
These Terms do not create any third-party beneficiary rights, except that our affiliates, officers, directors, employees, licensors, and service providers are intended beneficiaries of the disclaimers, limitations of liability, and indemnification provisions.
The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, fiduciary, or employment relationship between the parties.
These Terms, together with the Privacy Policy and any order forms, plan-specific terms, or supplemental terms referenced herein, constitute the entire agreement between you and Kolektiq regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral. In the event of a conflict, the order of precedence is: (1) any signed order form or written agreement; (2) supplemental terms; (3) these Terms; (4) the Privacy Policy.
These Terms are drafted in English. Any translation is provided for convenience only. In the event of any inconsistency, the English version will prevail to the maximum extent permitted by law.
If you have questions about these Terms, please contact us:
KOLEKTIQ PTE. LTD.
UEN 202625566D
160 Robinson Road, #14-04
Singapore Business Federation Center
Singapore 068914
General inquiries: [email protected]
Legal notices: [email protected]
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